Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Indianapolis! We're seeking a detail-oriented professional to optimize patient appointments, coordinate multi-specialty workflows, and deliver exceptional service. Enjoy a supportive environment with growth opportunities, competitive benefits, and the chance to impact patient care directly. If you thrive in fast-paced settings and excel at organization, apply today!
Responsibilities
- Coordinate patient appointments across multiple departments using EHR systems
- Manage provider schedules and optimize calendar utilization
- Handle patient inquiries and schedule modifications with empathy
- Collaborate with clinical teams to ensure seamless care coordination
- Generate daily/weekly reports on scheduling metrics
- Implement process improvements to reduce wait times
- Maintain accurate patient records and confidentiality
Qualifications
- 2+ years experience in healthcare scheduling or coordination
- Proficiency with EHR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities in high-pressure situations
- Attention to detail with data management accuracy
- Ability to multitask and prioritize competing demands
- High school diploma; Associate's degree preferred