Job Description
Join our dynamic healthcare team in Detroit as a Scheduling Coordinator and become the heartbeat of our patient care operations. We're seeking a detail-oriented professional to optimize appointment workflows, enhance patient experiences, and ensure seamless coordination across clinical departments. This role offers growth opportunities in a supportive environment where your organizational skills directly impact patient outcomes.
Responsibilities
- Manage and optimize physician schedules across multiple specialties
- Coordinate patient appointments with precision and empathy
- Act as liaison between patients, providers, and ancillary services
- Implement efficient scheduling protocols using Epic EMR systems
- Resolve scheduling conflicts with proactive problem-solving
- Analyze appointment data to identify process improvements
- Maintain strict HIPAA compliance in all communications
Qualifications
- 3+ years' experience in healthcare scheduling coordination
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and time management abilities
- Associate degree in healthcare administration or related field
- Ability to thrive in fast-paced clinical environments
- Certified Medical Scheduler (CMS) certification preferred