Job Description
Join our dynamic healthcare team as an Scheduling Coordinator in Louisville, KY! We're seeking a highly organized professional to optimize patient appointment workflows and ensure seamless clinic operations. This is your opportunity to make an immediate impact in a fast-paced environment with competitive benefits and growth potential. Start tomorrow and contribute to our mission of delivering exceptional patient care.
Responsibilities
- Coordinate and manage physician/patient appointment schedules across multiple departments
- Optimize daily calendars to maximize provider efficiency and minimize patient wait times
- Handle complex scheduling conflicts with proactive problem-solving
- Communicate appointment details to patients via phone, email, and patient portals
- Collaborate with clinical teams to ensure smooth patient flow and resource allocation
- Maintain accurate electronic health record (EHR) scheduling data
- Implement continuous improvements to scheduling processes
Qualifications
- Minimum 2 years of scheduling experience in healthcare or similar service industry
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional organizational skills with attention to detail
- Strong verbal/written communication and conflict resolution abilities
- Ability to prioritize tasks and adapt quickly to changing priorities
- Customer-focused mindset with professional demeanor
- High school diploma or equivalent; certification preferred