Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Stockton, CA! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment management. This hybrid role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment.
As a key member of our administrative staff, you'll be the central point of contact for patients, providers, and clinical staff. Your expertise will directly enhance patient satisfaction and operational efficiency. We value proactive problem-solvers who thrive in fast-paced healthcare settings.
Responsibilities
- Coordinate complex appointment schedules across multiple departments and providers
- Manage electronic health record (EHR) scheduling systems with 100% accuracy
- Resolve scheduling conflicts and prioritize urgent patient needs
- Communicate appointment details and pre-visit instructions to patients
- Collaborate with clinical teams to optimize provider utilization
- Maintain patient confidentiality in compliance with HIPAA regulations
- Generate scheduling reports for performance analysis
Qualifications
- 3+ years of healthcare scheduling or medical office experience
- Proficiency in EHR systems (Epic or Cerner preferred)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- High school diploma or equivalent; associate's degree preferred
- Ability to multitask and prioritize competing demands
- Knowledge of HIPAA compliance and medical terminology
- Advanced proficiency in Microsoft Office Suite