Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Bluegrass Healthcare Solutions. We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment scheduling across our Lexington facilities. This role offers competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact in patient care coordination.
Responsibilities
- Manage and optimize physician/provider appointment schedules to maximize patient access
- Coordinate multi-specialty appointments and complex scheduling needs
- Utilize EMR systems (Epic preferred) for efficient calendar management
- Communicate appointment confirmations, changes, and pre-visit instructions
- Collaborate with clinical teams to resolve scheduling conflicts
- Monitor appointment metrics and identify optimization opportunities
- Maintain accurate patient records and scheduling documentation
Qualifications
- Associate's degree or 2+ years of healthcare scheduling experience
- Proficiency in appointment scheduling software and EMR systems
- Exceptional organizational and time-management skills
- Strong written and verbal communication abilities
- Ability to handle sensitive patient information with HIPAA compliance
- Experience in fast-paced medical office environment
- Problem-solving mindset for complex scheduling scenarios
- Basic knowledge of medical terminology preferred