Job Description
Join our dynamic healthcare team in Oakland as a Scheduling Coordinator! You'll be the backbone of our patient care operations, ensuring seamless appointment management and exceptional service delivery. This full-time role offers competitive compensation, comprehensive benefits, and a collaborative environment where your organizational skills truly shine. If you thrive in fast-paced settings and want to make a tangible impact on patient experiences, apply today!
Responsibilities
- Coordinate complex multi-specialty physician schedules across 3+ departments
- Optimize appointment utilization to maximize provider efficiency
- Manage patient rescheduling requests with empathy and precision
- Interface with insurance providers for prior authorization coordination
- Maintain real-time schedule updates in EHR systems (Epic preferred)
- Train staff on scheduling protocols and system best practices
- Generate monthly utilization and no-show rate analytics
Qualifications
- 3+ years experience in healthcare scheduling coordination
- Expertise in Epic EHR scheduling modules
- Exceptional interpersonal skills for high-stakes patient interactions
- Advanced proficiency in calendar management tools (Outlook, Calendly)
- Strong analytical skills with attention to detail
- Ability to manage competing priorities in fast-paced environments
- Associate degree in healthcare administration or related field