Job Description
Join Our Team and Earn a Sign-On Bonus!
Are you a highly organized professional seeking a rewarding career in the healthcare industry? Sunrise Medical Group is currently looking for a dedicated Scheduling Coordinator to join our dynamic team in Phoenix, AZ. We pride ourselves on providing exceptional patient care and are offering a $2,500 Sign-On Bonus to qualified candidates who join our family.
In this pivotal role, you will be the face of our practice, ensuring that our patients receive the timely care they deserve. You will manage complex calendars, facilitate smooth operations, and contribute to a positive patient experience from the moment they book their appointment.
Responsibilities
- Manage and coordinate complex patient schedules, appointments, and referrals with precision and efficiency.
- Verify patient insurance benefits and eligibility prior to appointments to minimize billing issues.
- Act as the primary point of contact for patients via phone and email, providing exceptional customer service and resolving scheduling conflicts.
- Liaise with physicians, nurses, and administrative staff to ensure optimal workflow and resource allocation.
- Maintain accurate and up-to-date electronic health records (EHR) and scheduling software.
- Process new patient intakes and demographic updates promptly.
- Assist in coordinating travel for medical staff when necessary.
Qualifications
- High school diploma or GED required; Associate’s degree in Healthcare Administration or related field preferred.
- Minimum of 1-2 years of experience in a medical or healthcare scheduling role is strongly preferred.
- Proficiency in using Electronic Medical Records (EMR) and Scheduling Software (e.g., AthenaHealth, Epic, or similar).
- Excellent verbal and written communication skills with a professional demeanor.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Ability to work flexible hours, including some evenings or weekends as needed.