Job Description
Join Our Team as a Part-Time Scheduling Coordinator!
Are you an organized, detail-oriented professional looking for a flexible opportunity in Greensboro? Apex Medical Solutions is seeking a dedicated Part-Time Scheduling Coordinator to join our dynamic front-office team. In this role, you will be the vital link between our patients and providers, ensuring seamless appointment management and exceptional customer service.
We pride ourselves on a patient-first culture and offer a supportive environment where your contributions matter. If you have a knack for logistics and a passion for helping others, we want to hear from you!
Key Benefits:
- Flexible part-time schedule (Weekdays/Weekends available)
- Competitive hourly rate ($18 - $22/hr)
- Opportunity for growth within a stable organization
- Modern, collaborative work environment
Responsibilities
- Manage and maintain the daily appointment calendar for multiple providers, ensuring optimal time utilization and minimizing gaps.
- Verify patient insurance eligibility and collect co-pays/financial responsibility accurately and efficiently.
- Communicate effectively with patients via phone and email to confirm appointments, reschedule cancellations, and provide reminders.
- Coordinate with clinical staff and administrative teams to ensure smooth patient flow and accurate medical record updates.
- Process new patient registrations and update demographic information in the Electronic Health Record (EHR) system.
- Handle incoming inquiries regarding services, provider availability, and facility policies with professionalism.
- Assist with front desk duties, including filing, faxing, and inventory management when needed.
Qualifications
- High School Diploma or GED required; Associate’s degree in Healthcare Administration or equivalent experience preferred.
- Minimum of 1-2 years of experience in medical scheduling, front desk reception, or administrative coordination.
- Proficiency with scheduling software (e.g., Epic, AthenaHealth, Practice Fusion) and Microsoft Office Suite is highly desirable.
- Strong verbal and written communication skills with a focus on customer service.
- Exceptional organizational skills and the ability to multitask in a fast-paced, high-volume setting.
- Must be detail-oriented and capable of maintaining strict confidentiality regarding patient information.
- Ability to work weekends or flexible shifts as required by business needs.