Job Description
Are you an organized professional looking to make a meaningful impact in the healthcare industry? San Antonio HealthCare Partners is seeking a dedicated Scheduling Coordinator to join our dynamic team. We are thrilled to offer a $2,000 Sign-On Bonus to qualified candidates who are ready to excel in a fast-paced environment.
In this pivotal role, you will be the first point of contact for our patients, ensuring seamless appointment management and exceptional service. If you possess a knack for organization and a passion for patient care, we want to hear from you.
Responsibilities
- Manage and coordinate patient appointments, ensuring optimal utilization of provider schedules.
- Verify patient insurance eligibility and benefits prior to scheduled visits.
- Communicate effectively with patients via phone, email, and in-person to confirm appointments and provide necessary pre-visit instructions.
- Collaborate closely with clinical staff and nursing teams to resolve scheduling conflicts and ensure continuity of care.
- Maintain accurate and up-to-date electronic health records (EHR) and patient documentation.
- Process new patient intakes and demographic updates with a high degree of accuracy.
Qualifications
- High School Diploma or GED required; Associate’s degree in Healthcare Administration or related field preferred.
- Minimum of 1-2 years of experience in a medical scheduling or administrative role.
- Working knowledge of medical terminology, insurance verification, and CPT coding is highly desirable.
- Proficiency in Microsoft Office Suite and electronic scheduling systems (e.g., Epic, Cerner, AthenaHealth).
- Excellent interpersonal and verbal communication skills with a focus on patient satisfaction.
- Ability to multitask effectively in a high-volume, fast-paced setting.