Job Description
Are you an organized professional with a passion for patient care? Apex Medical Center is looking for a dedicated Scheduling Coordinator to join our dynamic team in Milwaukee, WI. We pride ourselves on our patient-first philosophy and need someone who can ensure our operations run like clockwork.
In this Direct Hire opportunity, you will act as the vital bridge between our patients and our clinical teams, ensuring that every appointment is scheduled efficiently and that our patients feel valued from the moment they call.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for professional growth within a top-tier healthcare facility.
- Supportive and collaborative work environment.
Responsibilities
- Manage and coordinate complex appointment schedules for physicians and specialists to optimize clinic flow.
- Greet patients warmly and verify demographic and insurance information with precision.
- Process insurance authorizations and referrals to ensure timely access to care.
- Utilize Electronic Health Records (EHR) systems to update patient records accurately.
- Handle inbound calls professionally, addressing inquiries and resolving scheduling conflicts efficiently.
- Collaborate with front desk staff to maintain a welcoming and organized reception area.
Qualifications
- Minimum of 2 years of experience in medical scheduling or a related administrative role.
- Proficiency in Microsoft Office Suite and experience with EHR software (e.g., Epic, AthenaHealth, Cerner).
- Exceptional verbal and written communication skills with a focus on customer service.
- Ability to multi-task in a fast-paced, high-volume environment while maintaining accuracy.
- Strong attention to detail and proven problem-solving abilities.