Job Description
Join our dynamic healthcare team as a Part-Time Scheduling Coordinator and become the backbone of patient care operations. We're seeking a detail-oriented professional to optimize appointment workflows and enhance patient experiences in a fast-paced NYC environment. Enjoy flexible hours while making a tangible impact on community healthcare access.
Responsibilities
- Coordinate multi-specialty physician schedules and patient appointments using advanced scheduling software
- Manage complex calendar systems to maximize provider efficiency and minimize patient wait times
- Communicate appointment confirmations, changes, and pre-visit instructions to patients
- Collaborate with clinical teams to resolve scheduling conflicts and accommodate urgent care needs
- Maintain accurate patient records and documentation in compliance with HIPAA regulations
- Analyze scheduling data to identify optimization opportunities and implement process improvements
Qualifications
- 2+ years of professional scheduling experience in healthcare or administrative services
- Expert proficiency with calendar management systems (e.g., Calendly, Microsoft Outlook)
- Exceptional communication skills with ability to de-escalate sensitive situations
- Strong attention to detail with proven ability to manage complex schedules
- Ability to work independently while collaborating effectively with cross-functional teams
- Experience with electronic health records (EHR) systems preferred
- Flexibility to work 20-25 hours weekly, including some evening availability