Job Description
Join Our Dynamic Team as a Scheduling Coordinator in Tampa, FL
Are you a highly organized professional with a passion for optimizing workflows? Tampa Health Partners is seeking a dedicated Scheduling Coordinator to join our elite administrative team. In this role, you will be the linchpin of our operations, ensuring seamless patient experiences and efficient resource management. We pride ourselves on a collaborative culture where your attention to detail drives our success and directly impacts patient care.
Why Join Us?
We offer a competitive salary package, comprehensive health benefits, and a supportive work environment in the heart of Tampa. If you thrive in a fast-paced setting and have a knack for problem-solving, we want to hear from you.
Responsibilities
- Manage complex provider calendars, optimizing time slots and minimizing scheduling conflicts to maximize clinic efficiency.
- Coordinate patient appointments, diagnostic procedures, and follow-up visits with precision and accuracy.
- Verify patient insurance eligibility and secure necessary pre-authorizations prior to scheduled visits.
- Maintain and update electronic health records (EHR) and scheduling databases with real-time accuracy.
- Handle incoming inquiries via phone and email, providing exceptional customer service and resolving scheduling issues promptly.
- Collaborate with clinical staff to adjust schedules dynamically based on patient needs and urgent requests.
- Process patient check-ins and demographic updates to ensure compliance with HIPAA regulations.
Qualifications
- High school diploma or equivalent; Associate degree in Healthcare Administration is preferred.
- Minimum of 2 years of experience in medical scheduling or administrative coordination.
- Proficiency with EHR systems (Epic, Cerner) and calendar management software (Google Workspace, Microsoft 365).
- Strong knowledge of medical terminology and healthcare insurance processes.
- Exceptional verbal and written communication skills with a focus on patient privacy.
- Ability to multitask in a high-pressure environment while maintaining a high level of attention to detail.