Job Description
Are you an organized and efficient professional seeking a direct hire opportunity in the vibrant Kansas City area?
Our client, a leading healthcare provider in the region, is looking for a skilled Scheduling Coordinator to join their growing team. In this pivotal role, you will be the face of the organization, ensuring that patient flow is seamless and that medical staff are supported with accurate scheduling information. This is a direct hire position offering long-term stability and growth opportunities.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00).
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Professional development and training opportunities.
Job Overview:
The Scheduling Coordinator is responsible for managing the front desk operations, ensuring patient appointments are booked efficiently, and providing exceptional customer service to all visitors.
Responsibilities
- Manage and coordinate patient appointments, ensuring optimal room and provider utilization.
- Verify patient insurance eligibility and benefits prior to scheduled appointments.
- Communicate effectively with patients via phone, email, and in-person to confirm visit details and address inquiries.
- Collaborate with clinical staff and providers to resolve scheduling conflicts and urgent requests promptly.
- Maintain accurate electronic health records (EHR) and appointment logs within the practice management system.
- Assist with check-in/check-out processes, collecting co-pays, and updating patient demographics.
- Support administrative tasks such as filing, data entry, and answering multi-line phone systems.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in medical scheduling, administrative support, or customer service.
- Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (e.g., Epic, Cerner, AthenaHealth).
- Strong interpersonal and verbal communication skills with a patient-centric approach.
- Ability to multi-task in a fast-paced, high-volume environment while maintaining attention to detail.
- Basic knowledge of medical terminology and insurance verification processes.