Job Description
We are seeking a highly organized and compassionate Scheduling Coordinator to join our elite team at Apex Medical Center in Glendale, AZ. In this pivotal role, you will be the first point of contact for our patients, ensuring their appointments run smoothly and efficiently. We are offering a Sign-On Bonus of $2,500 for qualified candidates ready to make an impact.
Why You'll Love Working Here
- Competitive Compensation: $55,000 - $65,000 annual salary.
- Sign-On Bonus: $2,500 bonus upon successful completion of probation.
- Comprehensive medical, dental, and vision insurance.
- Modern facilities and a supportive culture.
Our ideal candidate possesses a keen eye for detail and a proactive approach to patient care. If you are looking for a rewarding career in healthcare administration, apply today!
Responsibilities
- Manage and coordinate complex appointment schedules for physicians and specialists using our EHR system.
- Verify patient insurance eligibility and benefits prior to scheduled visits to minimize billing issues.
- Communicate professionally with patients via phone, email, and secure messaging to confirm appointments and address inquiries.
- Maintain accurate and up-to-date patient records, including demographic information and visit history.
- Collaborate with clinical staff to resolve scheduling conflicts and optimize daily workflow.
- Process referrals and authorizations in a timely manner.
Qualifications
- Minimum of 1-2 years of experience in medical scheduling, medical reception, or customer service.
- Proficiency with Electronic Health Records (EHR) software (e.g., Athenahealth, Epic) is highly preferred.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to handle sensitive patient information with strict confidentiality.