Job Description
Join our award-winning healthcare team as a Senior Scheduling Coordinator and elevate patient care through precision logistics. We're seeking a detail-oriented professional to orchestrate complex multi-specialty appointments for our growing practice. This high-impact role offers competitive compensation in a collaborative environment where your organizational skills directly impact patient outcomes.
Why join us? Industry-leading benefits package, quarterly performance bonuses, and opportunities for professional development. Our state-of-the-art facility in Stockton's medical district offers modern amenities and a supportive culture.
Responsibilities
- Coordinate complex multi-specialty patient appointments across 15+ departments
- Optimize provider schedules to maximize patient capacity while maintaining quality care standards
- Manage real-time schedule adjustments using Epic EMR system with 99.8% accuracy
- Act as primary liaison between physicians, patients, and ancillary departments
- Implement process improvements reducing patient wait times by 25%+
- Train junior scheduling staff on best practices and compliance protocols
- Generate monthly utilization reports for department heads
Qualifications
- 5+ years of medical scheduling experience with multi-specialty practices
- Expertise in Epic EMR scheduling modules and healthcare compliance (HIPAA/JCAHO)
- Proven ability to manage high-volume appointment scheduling (100+ daily)
- Advanced proficiency in calendar management software (Outlook, Calendly)
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Exceptional conflict resolution and communication skills
- Data analysis experience with scheduling metrics
- Bachelor's degree in Healthcare Administration or related field