Job Description
We are looking for a highly organized and proactive Scheduling Coordinator to join our growing team in Boston, MA. In this role, you will act as the vital link between our clients and our equipment fleet, ensuring seamless operations and maximizing equipment utilization. We are proud to offer a competitive salary and provide all necessary equipment for the role, allowing you to focus entirely on delivering exceptional service.
Why Join Us?
- Premium Equipment Provided: We supply all tools and gear required for the job, so you can focus on scheduling.
- Comprehensive Benefits: Health, dental, vision, and 401(k) matching.
- Professional Development: Ongoing training and clear pathways for career advancement.
If you thrive in a fast-paced environment and excel at logistics, we want to hear from you.
Responsibilities
- Master Schedule Management: Oversee and maintain the daily, weekly, and monthly schedules for equipment deliveries, pickups, and maintenance to ensure zero downtime.
- Client Coordination: Communicate directly with clients to confirm rental details, schedule appointments, and resolve scheduling conflicts efficiently.
- Inventory Allocation: Analyze equipment availability and match the right tools to the right jobs based on client needs and project timelines.
- Logistics Support: Coordinate with drivers and field technicians to ensure equipment is positioned correctly for immediate deployment.
- Data Accuracy: Maintain up-to-date records in our scheduling software, ensuring all data is accurate and compliant with company standards.
- Issue Resolution: Proactively address scheduling emergencies and adjust routes or timelines to minimize impact on client operations.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Logistics, Business Administration, or a related field is a plus.
- Experience: Minimum of 1-2 years of experience in scheduling, logistics, or customer service within the equipment rental or construction industry.
- Technical Skills: Proficiency with Microsoft Office Suite (Excel, Outlook) and experience with scheduling software (e.g., Salesforce, ServiceTitan) is preferred.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with diverse stakeholders.
- Attention to Detail: Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
- Problem Solving: Ability to think critically and make quick decisions to resolve logistical challenges.