Job Description
Are you an organized professional seeking an immediate opportunity to make a tangible impact in a dynamic healthcare environment? Capital Health Systems is looking for a detail-oriented Scheduling Coordinator to join our elite team in Washington, DC. We pride ourselves on a modern, high-efficiency workflow and are seeking candidates who thrive in fast-paced settings.
In this pivotal role, you will serve as the linchpin of our operations, ensuring seamless communication between patients, providers, and support staff. You will manage complex calendars, optimize daily schedules, and ensure that our service delivery meets the highest standards of excellence. If you are ready to accelerate your career with a company that values your organizational prowess, we want to hear from you.
Responsibilities
- Manage Complex Calendars: Coordinate and schedule patient appointments, provider meetings, and internal departmental meetings with precision and efficiency.
- Patient Flow Optimization: Oversee patient intake processes to minimize wait times and ensure a smooth, welcoming experience for every visitor.
- Communication Hub: Act as the primary point of contact for appointment reminders, confirmations, and rescheduling requests via phone, email, and patient portal.
- Data Integrity: Maintain accurate and up-to-date electronic health records (EHR) and scheduling databases, ensuring all entries are error-free.
- Administrative Support: Assist in the preparation of daily reports, track no-show rates, and implement strategies to improve appointment adherence.
- Team Collaboration: Work closely with clinical staff and front-office personnel to resolve scheduling conflicts and ensure operational continuity.
Qualifications
- Experience: Minimum of 1-2 years of experience in scheduling, medical reception, or administrative coordination.
- Technical Proficiency: Advanced proficiency in Microsoft Office Suite (Excel, Outlook) and experience with scheduling software (e.g., Epic, Cerner, Athenahealth) is highly preferred.
- Communication Skills: Exceptional verbal and written communication skills with a professional, customer-service-oriented demeanor.
- Organization: Proven ability to manage multiple priorities simultaneously while maintaining a high level of accuracy and attention to detail.
- Reliability: Punctual, professional, and able to work well under pressure in a fast-paced environment.
- Education: High school diploma or GED required; Associate’s degree or certification in Medical Administration is a plus.