Job Description
Are you a highly organized professional seeking a Direct Hire opportunity in the heart of New Orleans? Metropolitan Health Systems is looking for a detail-oriented Scheduling Coordinator to join our dynamic administrative team. In this role, you will be the vital link between our patients and healthcare providers, ensuring seamless operations and exceptional patient experiences.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity to work in a supportive, collaborative environment.
- Professional growth and development opportunities.
Key Responsibilities:
Responsibilities
- Manage Calendars: Coordinate and schedule appointments for medical providers, ensuring optimal utilization of time slots and minimizing conflicts.
- Patient Communication: Greet patients, verify insurance information, and answer inquiries via phone and email with a friendly, professional demeanor.
- EMR Management: Accurately update Electronic Medical Records (EMR) and scheduling software with patient demographics and visit details.
- Administrative Support: Prepare necessary paperwork, chart pulls, and patient files prior to scheduled visits.
- Conflict Resolution: Handle rescheduling requests and urgent appointment changes efficiently.
- Office Operations: Maintain the reception area and assist with front-desk operations as needed.
Qualifications
- Experience: Minimum of 1-2 years of experience in medical scheduling or administrative coordination.
- Education: High School Diploma or GED required; Associate's degree preferred.
- Software Proficiency: Familiarity with EMR systems (e.g., Epic, Cerner) and Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills.
- Attention to Detail: Strong organizational skills with a focus on accuracy and data integrity.
- Location: Must be willing to work on-site in New Orleans, LA.