Job Description
Are you an organized professional looking for a rewarding career in a dynamic environment?
Apex Health Systems is seeking a detail-oriented Scheduling Coordinator to join our growing team in Wichita, KS. In this pivotal role, you will ensure the seamless operation of our daily schedules, providing exceptional support to our healthcare providers and clients. We pride ourselves on our culture of flexibility, offering remote-friendly work options that allow you to maintain a healthy work-life balance while delivering top-tier administrative support.
Why Join Us?
* Competitive salary and comprehensive benefits package.
* Flexible work arrangements (Hybrid/Remote options available).
* Professional development and growth opportunities.
* Supportive and collaborative team culture.
Responsibilities
- Calendar Management: Manage complex calendars for multiple stakeholders, ensuring optimal scheduling and minimizing conflicts.
- Appointment Coordination: Schedule, confirm, and reschedule appointments efficiently using industry-standard scheduling software.
- Client Communication: Serve as the primary point of contact for inquiries, providing exceptional customer service and accurate information.
- Logistics & Travel: Coordinate travel arrangements, including flights and ground transportation, when required.
- Data Entry & Records: Maintain accurate and up-to-date patient or client records in our CRM system.
- Conflict Resolution: Proactively identify and resolve scheduling discrepancies or urgent changes.
- Reporting: Generate weekly reports on appointment volume and scheduling metrics.
Qualifications
- Education: High school diploma or GED required; Associate's degree in Healthcare Administration or related field is a plus.
- Experience: Minimum of 2-3 years of experience in administrative coordination, scheduling, or a related role.
- Technical Skills: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and scheduling tools (e.g., Calendly, Apollo, or custom CRM).
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Organization: Strong attention to detail and exceptional organizational skills.
- Flexibility: Ability to adapt to changing priorities and work independently in a remote or hybrid setting.