Job Description
Are you an organized professional looking for a rewarding career in a dynamic healthcare environment? Apex Health Solutions is currently seeking a detail-oriented Scheduling Coordinator to join our growing team in Tampa, FL.
In this pivotal role, you will serve as the logistical backbone of our operations, ensuring seamless coordination between patients, providers, and clinical staff. We pride ourselves on delivering exceptional patient experiences, and you will play a critical role in making that happen every day.
Why Join Us?
We offer a competitive compensation package, comprehensive medical benefits, and a collaborative culture that invests in your professional development. If you are a proactive problem-solver with a passion for service, we want to meet you.
Responsibilities
- Manage and maintain complex calendars for multiple departments and senior leadership, ensuring no scheduling conflicts.
- Coordinate patient appointments, diagnostic procedures, and surgeries with high precision and accuracy.
- Gather and verify patient demographics, insurance information, and medical history prior to visits.
- Act as the primary point of contact for patient inquiries via phone, email, and in-person, maintaining a professional and empathetic demeanor.
- Process cancellations, reschedules, and no-shows efficiently to optimize clinic throughput and revenue cycle management.
- Utilize Electronic Health Records (EHR) systems to update patient records and ensure data integrity.
- Collaborate with medical staff and administrative teams to ensure seamless service delivery across all touchpoints.
Qualifications
- High school diploma or equivalent required; Associate’s degree in Healthcare Administration or related field is a plus.
- Minimum of 1-2 years of experience in medical scheduling, administrative coordination, or a customer service role.
- Proficiency with EHR systems (e.g., Epic, AthenaHealth, Cerner) is highly preferred.
- Strong verbal and written communication skills with a professional telephone manner.
- Advanced organizational skills with the ability to multitask and prioritize in a fast-paced, high-volume setting.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word) and Google Workspace.
- Ability to work flexible hours, including occasional evenings or weekends as required.