Job Description
Are you an organizational mastermind looking for a high-impact role in a thriving Boston-based healthcare environment? Elite Health Solutions is seeking a highly skilled Scheduling Coordinator to manage our complex appointment logistics and optimize our operational workflow.
In this premium position, you will serve as the linchpin between patients, physicians, and administrative staff. We offer a competitive compensation package, comprehensive benefits, and a collaborative culture that values precision and efficiency.
Responsibilities
- Manage and prioritize high-volume appointment calendars for senior leadership and clinical teams using advanced scheduling software.
- Coordinate complex patient intake, consultations, and follow-up appointments while ensuring minimal wait times.
- Liaise with external vendors, insurance providers, and third-party logistics to facilitate seamless operations.
- Maintain accurate digital records and ensure all scheduling data is updated in real-time.
- Resolve scheduling conflicts and emergencies with high-level problem-solving skills.
- Train junior staff on scheduling protocols and software utilization.
Qualifications
- Minimum of 3-5 years of experience in medical or administrative scheduling.
- Proficiency in Microsoft Office Suite (Excel, Outlook) and advanced calendar management tools.
- Strong interpersonal and communication skills with the ability to de-escalate situations professionally.
- Exceptional attention to detail and organizational capabilities.
- Ability to work independently in a fast-paced, high-pressure environment.
- High school diploma or equivalent; Associate’s degree preferred.