Job Description
Join NexusTech Solutions as a Senior Night Shift IT Support Specialist and earn premium compensation while supporting cutting-edge infrastructure. We offer a competitive salary range of $85k-$110k annually, comprehensive benefits, and a collaborative remote-friendly environment. This role is perfect for tech professionals seeking high pay, flexible schedules, and impactful work in Sacramento's thriving tech scene.
Why NexusTech? We invest in our team with continuous learning opportunities, quarterly performance bonuses, and a culture that values work-life balance. Night shift employees receive additional shift differentials and exclusive wellness programs.
Responsibilities
- Provide 24/7 enterprise-level technical support during night hours (10 PM - 6 AM)
- Monitor and maintain critical infrastructure including cloud systems, servers, and network devices
- Troubleshoot complex hardware/software issues using advanced diagnostic tools
- Document all incidents, resolutions, and system changes in ServiceNow
- Collaborate with global teams during critical outages and system deployments
- Implement security protocols and conduct vulnerability assessments
- Mentor junior support staff and contribute to knowledge base articles
Qualifications
- Bachelor's degree in IT/Cybersecurity or equivalent experience (5+ years)
- Expert-level certifications: CompTIA Security+, CCNA, or AWS Certified
- Proven experience with enterprise-level monitoring tools (SolarWinds, Nagios)
- Advanced knowledge of Windows Server, Linux, and hybrid cloud environments
- Strong scripting skills (Python, PowerShell) for automation
- Excellent written communication for cross-team documentation
- Ability to work independently with minimal supervision
- Experience with ITIL framework and change management processes