Job Description
Join our elite 24/7 operations team as a Senior Night Shift Support Engineer and become the backbone of our global infrastructure. We're seeking a dedicated professional to maintain mission-critical systems while the city sleeps. This premium role offers industry-leading compensation, career advancement opportunities, and a collaborative remote-friendly environment. Work alongside top-tier talent in our state-of-the-art Kansas City facility, where your expertise will directly impact millions of users worldwide. Enjoy comprehensive benefits including health insurance, 401k matching, and paid upskilling certifications.
Responsibilities
- Monitor and maintain enterprise-level cloud infrastructure during overnight hours
- Proactively troubleshoot complex system issues with minimal user disruption
- Execute scheduled maintenance and security updates during off-peak hours
- Collaborate with global teams via Slack and ticketing systems
- Document incident reports and knowledge base articles
- Participate in quarterly on-call rotation for critical escalations
- Mentor junior team members during shift transitions
Qualifications
- 3+ years of enterprise-level system administration experience
- Expert knowledge of AWS/Azure cloud environments
- Advanced Linux/Windows server troubleshooting skills
- CompTIA Security+ or equivalent certification required
- Exceptional problem-solving abilities under pressure
- Strong written communication for cross-team documentation
- Previous night shift experience preferred
- CI/CD pipeline management familiarity