Job Description
Join our elite 24/7 operations team as a Senior Night Shift Support Engineer at NexusTech Solutions. We're seeking a dedicated professional to maintain our enterprise infrastructure during critical overnight hours. This high-impact role offers competitive compensation and career advancement opportunities in Mesa's thriving tech corridor. Enjoy premium pay differential for night shifts while ensuring mission-critical systems remain operational. Why join us? Industry-leading compensation package, comprehensive benefits including 401(k) matching, and a culture that values work-life balance with flexible scheduling options.
Responsibilities
- Monitor and maintain cloud infrastructure, servers, and network systems during overnight shifts
- Execute system updates, patches, and security protocols with zero-downtime precision
- Provide Tier 3 technical support for complex enterprise software and hardware issues
- Collaborate with global teams via Slack and incident management platforms
- Document all interventions and maintain accurate system health metrics
- Proactively identify and resolve potential system vulnerabilities before business hours
Qualifications
- 5+ years of enterprise-level IT support experience with night shift exposure
- Expertise in AWS/Azure, Linux/Windows Server, and network security protocols
- CompTIA Security+ or equivalent cybersecurity certification required
- Strong troubleshooting skills with experience in virtualization (VMware/KVM)
- Ability to work independently with minimal supervision during off-hours
- Proficient in Jira, ServiceNow, and monitoring tools (Datadog/Splunk)
- Valid US driver's license for occasional on-site maintenance visits