Job Description
Join our award-winning healthcare team as a Senior Scheduling Coordinator and become the backbone of our patient care operations. We're seeking a meticulous professional to optimize appointment workflows, enhance patient experiences, and ensure seamless departmental coordination in our state-of-the-art Arlington facility. This hybrid role offers competitive benefits, career growth opportunities, and the chance to make a tangible impact on community health outcomes.
Responsibilities
- Manage complex multi-specialty appointment schedules using Epic EMR system with 99% accuracy
- Coordinate cross-departmental resources for surgical suites, diagnostic imaging, and specialist consultations
- Implement dynamic scheduling protocols to reduce patient wait times by 30%
- Serve as primary liaison between patients, physicians, and clinical staff regarding appointment logistics
- Analyze scheduling data to identify bottlenecks and implement efficiency improvements
- Train new scheduling staff on best practices and compliance requirements
- Maintain HIPAA-compliant documentation and confidentiality protocols
Qualifications
- Associate's degree in Healthcare Administration or related field (Bachelor's preferred)
- 3+ years of experience in medical scheduling with EMR proficiency
- Certified Medical Scheduler (CMS) credential or equivalent
- Expert knowledge of HIPAA regulations and healthcare compliance standards
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Exceptional problem-solving skills with attention to detail
- Ability to manage competing priorities in fast-paced environment