Job Description
Join our award-winning healthcare team in Raleigh as a Senior Scheduling Coordinator! At Apex Healthcare Solutions, we're revolutionizing patient care through innovative scheduling technology. This pivotal role demands exceptional organizational skills and a passion for optimizing complex workflows. You'll be the backbone of our patient access strategy, ensuring seamless coordination between providers, facilities, and patients. Enjoy competitive compensation, comprehensive benefits, and a dynamic work environment where your contributions directly impact lives. Apply today to become part of Raleigh's premier healthcare organization!
Responsibilities
- Manage complex multi-specialty provider schedules across 5+ clinical locations
- Coordinate patient appointments, procedures, and consults using Epic EMR
- Optimize appointment utilization while maintaining 95%+ provider efficiency
- Resolve scheduling conflicts through proactive communication with stakeholders
- Analyze scheduling metrics and implement process improvements
- Train and mentor junior scheduling staff on best practices
- Collaborate with billing and clinical teams for accurate documentation
Qualifications
- 3+ years of healthcare scheduling experience in a multi-provider setting
- Proficiency with Epic Cadence or similar scheduling software
- Exceptional problem-solving and conflict resolution abilities
- Strong knowledge of healthcare regulations (HIPAA, EMTALA)
- Advanced Excel skills for reporting and analysis
- Excellent verbal and written communication skills
- Ability to thrive in fast-paced, high-volume environments
- Certified Medical Scheduler (CMS) preferred