Job Description
Join Cincinnati Health Partners as a Scheduling Coordinator and become the backbone of our patient care operations! We're seeking a detail-oriented professional to optimize appointment workflows, enhance patient experiences, and ensure seamless coordination across our medical teams. This hybrid role offers the perfect blend of administrative precision and patient-centric impact in a dynamic healthcare environment. If you thrive in fast-paced settings where your organizational skills directly improve lives, apply today!
Responsibilities
- Coordinate physician schedules and optimize appointment utilization across multiple departments
- Manage patient intake processes, including eligibility verification and pre-appointment preparation
- Act as primary liaison between patients, providers, and clinical staff regarding scheduling logistics
- Implement and maintain efficient calendar systems using Epic EMR and Microsoft Office Suite
- Resolve scheduling conflicts and ensure compliance with patient access standards
- Generate performance reports on scheduling efficiency and patient wait times
Qualifications
- 3+ years of healthcare scheduling or medical office coordination experience
- Proficiency in Epic EMR systems and calendar management software
- Exceptional communication skills with ability to de-escalate patient concerns
- Certified Medical Administrative Assistant (CMA) preferred
- Strong knowledge of HIPAA regulations and patient privacy protocols
- Ability to multitask effectively in high-volume, time-sensitive environments