Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Memphis, TN! We're urgently seeking a detail-oriented professional to manage patient appointments, optimize scheduling workflows, and ensure seamless operations. This full-time role offers competitive compensation and the opportunity to make a meaningful impact in our community.
Responsibilities
- Coordinate and optimize patient appointment schedules across multiple departments
- Manage electronic health records (EHR) systems for accurate documentation
- Communicate effectively with patients, providers, and staff regarding scheduling changes
- Resolve scheduling conflicts and maintain high patient satisfaction metrics
- Prepare daily, weekly, and monthly scheduling reports for leadership review
- Implement process improvements to enhance efficiency and reduce no-show rates
- Coordinate with billing and clinical teams for integrated care delivery
Qualifications
- Associate's degree or equivalent experience in healthcare administration
- 2+ years of scheduling coordination experience in a medical setting
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work efficiently in a fast-paced environment
- Experience with appointment scheduling software (e.g., Calendly)
- Certified Medical Administrative Assistant (CMA) preferred