Job Description
Join our award-winning healthcare team as a Flexible Scheduling Coordinator in Stockton! We're seeking a dynamic professional to manage appointment logistics with customizable work hours. Enjoy competitive pay, comprehensive benefits, and a supportive environment while serving our diverse community. Perfect for work-life balance seekers!
This role offers 100% remote flexibility with 2-3 days/week on-site at our Pacific Ave location. You'll coordinate complex schedules for 15+ providers, ensuring seamless patient experiences through our advanced EHR system. If you thrive in organized environments and value autonomy, this is your ideal career move.
Responsibilities
- Coordinate multi-specialty appointments across 5 clinical departments
- Optimize provider schedules using Epic EHR scheduling tools
- Resolve scheduling conflicts with <90% patient satisfaction rate
- Train new staff on scheduling protocols and software
- Analyze scheduling data to reduce patient wait times by 15%
- Manage insurance pre-authorization workflows
- Lead quarterly process improvement initiatives
Qualifications
- 2+ years scheduling experience in healthcare
- Epic EHR certification or equivalent EHR proficiency
- Advanced Excel skills with VLOOKUP macros
- Strong conflict resolution abilities
- California BLS/CPR certification
- Experience with multi-location scheduling
- Spanish bilingual preferred
- Flexible availability (days/evenings)