Job Description
Immediate opening for a remote Tech Specialist in San Jose, CA! Join our cutting-edge team with all equipment provided. Enjoy full-time remote work with competitive compensation and comprehensive benefits. We're seeking a proactive professional to drive our digital transformation initiatives.
Responsibilities
- Deploy and manage company-provided hardware/software systems
- Provide remote technical support to enterprise clients
- Monitor system performance and resolve critical issues
- Collaborate with cross-functional teams using agile methodologies
- Document technical procedures and create knowledge base articles
- Implement security protocols for remote infrastructure
Qualifications
- 3+ years of remote IT support experience
- CCNA or CompTIA Network+ certification required
- Expertise in cloud platforms (AWS/Azure)
- Strong troubleshooting and diagnostic skills
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills