Job Description
Immediate opening for a Scheduling Coordinator at Durham Medical Group! Join our award-winning healthcare team in the heart of North Carolina. We're seeking a highly organized professional to manage complex appointment scheduling across multiple departments. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today to start your career in one of America's fastest-growing healthcare markets!
Responsibilities
- Coordinate multi-specialty patient appointments using Epic EMR system
- Optimize provider schedules to maximize patient capacity and reduce wait times
- Handle urgent scheduling requests with exceptional customer service
- Manage provider availability and coordinate with ancillary departments
- Resolve scheduling conflicts and maintain accurate appointment databases
- Communicate schedule changes to patients and clinical staff promptly
- Generate daily/weekly reports for department leadership
Qualifications
- Minimum 2 years of healthcare scheduling experience required
- Proficiency in Epic EMR or comparable scheduling software
- Exceptional organizational and time-management skills
- Strong written and verbal communication abilities
- Ability to work efficiently in a fast-paced clinical environment
- Associate's degree or relevant certification preferred
- Experience with complex multi-specialty scheduling