Job Description
Are you looking for a role that offers the flexibility you need without sacrificing professional growth? Tucson HealthConnect is currently seeking a detail-oriented Scheduling Coordinator to join our dynamic and supportive team in Tucson, AZ. In this part-time position, you will serve as the vital link between our medical staff and patients, ensuring seamless appointment management and optimal patient experience. We pride ourselves on a culture that values work-life balance and offers a modern, collaborative environment for our administrative professionals.
Responsibilities
- Manage and maintain complex calendars for healthcare providers and various departments.
- Screen and route incoming calls and inquiries professionally, prioritizing urgent matters.
- Coordinate patient appointments, referrals, specialist visits, and follow-up procedures.
- Update patient records in practice management software (EHR) with accuracy and timeliness.
- Handle patient cancellations, rescheduling, and no-shows efficiently to maximize clinic productivity.
- Communicate effectively with patients via phone and email to confirm appointments and provide directions.
- Assist with general administrative duties including filing, faxing, and data entry as needed.
Qualifications
- High school diploma or GED required; Associate degree in Healthcare Administration preferred.
- Minimum of 1-2 years of experience in medical or administrative scheduling.
- Proficiency with electronic health records (EHR) or scheduling software (e.g., Athenahealth, Epic, NextGen).
- Excellent verbal and written communication skills with a focus on customer service.
- Strong organizational skills and the ability to multitask in a fast-paced, high-volume setting.
- Must be adaptable and available for flexible shifts to cover scheduling needs.