Job Description
Are you an organized individual with a knack for logistics?
Albuquerque Health Partners is seeking a detail-oriented Scheduling Coordinator to join our growing team. In this pivotal role, you will be the face of our operations, ensuring that our patients and staff experience seamless scheduling experiences. If you thrive in a fast-paced environment and have a passion for efficiency, we want to hear from you.
We offer a competitive benefits package, a supportive work culture, and the opportunity to make a real difference in the Albuquerque community.
Responsibilities
- Manage Complex Calendars: Oversee and maintain daily schedules for healthcare providers and administrative staff to optimize resource allocation.
- Patient Coordination: Schedule patient appointments, procedure bookings, and follow-up consultations while ensuring accurate data entry.
- Communication Hub: Act as the primary point of contact for rescheduling requests, confirmations, and logistical adjustments via phone and email.
- Record Keeping: Maintain up-to-date and accurate electronic health records (EHR) and scheduling databases.
- Operational Support: Assist in coordinating room setups, supply orders, and inter-departmental logistics to ensure smooth daily operations.
- Problem Resolution: Proactively identify scheduling conflicts and resolve them efficiently to minimize downtime.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Healthcare Administration preferred.
- Experience: Minimum of 1-2 years of experience in scheduling, administrative support, or a healthcare setting.
- Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with EHR systems (e.g., Epic, Cerner) is a plus.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Attention to Detail: Strong ability to manage multiple priorities without sacrificing accuracy.
- Flexibility: Ability to work occasional evenings or weekends as required by business needs.