Job Description
Are you an organized professional looking for a rewarding career in the heart of Music City? Apex Medical Services is seeking a detail-oriented Scheduling Coordinator to join our growing team. We are proud to offer a Generous Sign-On Bonus for qualified candidates!
As a Scheduling Coordinator, you will be the face of our operations, ensuring our patients receive the care they need on time. You will manage complex calendars, coordinate with clinical staff, and provide exceptional customer service. If you thrive in a fast-paced environment and want to make a real impact, we want to hear from you.
As a Scheduling Coordinator, you will be the face of our operations, ensuring our patients receive the care they need on time. You will manage complex calendars, coordinate with clinical staff, and provide exceptional customer service. If you thrive in a fast-paced environment and want to make a real impact, we want to hear from you.
Responsibilities
- Manage and maintain patient appointment schedules using electronic health record (EHR) systems.
- Coordinate and schedule appointments for medical providers, ensuring optimal use of time.
- Verify patient insurance coverage and collect co-pays or deductibles as necessary.
- Answer high-volume incoming calls, addressing patient inquiries and routing messages promptly.
- Handle patient cancellations, rescheduling, and no-shows efficiently to minimize lost revenue.
- Collaborate with front desk staff and clinical teams to ensure seamless patient flow.
Qualifications
- High School Diploma or GED required; Associate’s degree in Healthcare Administration preferred.
- Minimum of 1-2 years of experience in medical scheduling or administrative coordination.
- Proficient in Microsoft Office Suite and electronic scheduling software (e.g., AthenaHealth, Epic).
- Strong attention to detail with excellent organizational and time management skills.
- Excellent verbal and written communication skills with a patient-first attitude.
- Ability to work in a fast-paced, multi-tasking environment while maintaining a professional demeanor.