Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in sunny Henderson, NV! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment management. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment. If you excel in communication and thrive in fast-paced settings, this is your opportunity to make a difference.
Responsibilities
- Coordinate complex multi-specialty appointment schedules using Epic EMR
- Manage provider calendars to maximize daily efficiency and minimize patient wait times
- Handle patient inquiries regarding scheduling, insurance verification, and preparation instructions
- Collaborate with clinical staff to resolve scheduling conflicts and reschedule appointments
- Maintain accurate documentation of scheduling activities and patient communications
- Implement process improvements to enhance scheduling efficiency and patient satisfaction
Qualifications
- 3+ years of experience in medical scheduling or healthcare coordination
- Proficiency with electronic health records (Epic, Cerner, or similar)
- Exceptional verbal and written communication skills
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in a high-volume environment
- Knowledge of insurance verification and pre-authorization processes
- Associate's degree or equivalent experience required