Job Description
Join our dynamic healthcare team as a Flexible Hours Scheduling Coordinator in Fresno, CA! We're seeking a highly organized professional to manage appointment logistics with unparalleled flexibility. Enjoy work-life balance with customizable shifts while ensuring seamless patient experiences. This hybrid role combines remote flexibility with occasional in-person coordination at our modern facility. If you excel in multitasking and thrive in adaptable environments, apply today to transform healthcare scheduling!
Responsibilities
- Coordinate provider-patient appointments across multiple departments using EHR systems
- Optimize daily schedules to minimize wait times and maximize efficiency
- Handle urgent rescheduling requests with exceptional communication
- Collaborate with clinical teams to address scheduling conflicts
- Maintain accurate patient records and confidentiality protocols
- Analyze scheduling metrics to identify improvement opportunities
- Train staff on scheduling software best practices
Qualifications
- 2+ years' experience in healthcare scheduling or coordination
- Proficiency with EHR systems (e.g., Epic, Cerner) preferred
- Exceptional verbal/written communication skills
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution abilities
- Flexibility to cover varying shifts including weekends
- Detail-oriented with organizational excellence
- High school diploma; associate degree preferred