Job Description
Join our dynamic healthcare team as a Flexible Hours Scheduling Coordinator and transform patient access to care! We're seeking a highly organized professional to manage appointment scheduling with exceptional attention to detail and a passion for patient experience. Enjoy the perfect work-life balance with adaptable hours designed around your schedule while making a meaningful impact in our community.
Responsibilities
- Coordinate patient appointments across multiple departments using advanced scheduling software
- Optimize clinic schedules to minimize wait times and maximize provider efficiency
- Handle urgent appointment requests with empathy and rapid resolution
- Communicate schedule changes to patients and providers via multiple channels
- Maintain accurate electronic health records (EHR) scheduling data
- Analyze scheduling metrics to identify improvement opportunities
- Collaborate with billing and clinical teams to ensure seamless care coordination
Qualifications
- Minimum 2 years healthcare scheduling experience
- Proficiency in EHR systems (Epic, Cerner, or similar)
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Strong problem-solving abilities under pressure
- High school diploma or equivalent; Associate's degree preferred
- Flexibility to work evenings/weekends as needed
- Certified Medical Administrative Assistant (CMA) a plus