Job Description
Are you a detail-oriented professional seeking a rewarding career with flexible hours? MediConnect Solutions is currently looking for a dedicated Scheduling Coordinator to join our dynamic team in Chula Vista, CA.
In this pivotal role, you will be the first point of contact for our patients, ensuring their appointments run smoothly and their needs are met efficiently. We pride ourselves on a supportive work environment that values work-life balance and professional growth.
Why Join Us?
- Flexible scheduling to suit your lifestyle.
- Competitive pay and benefits package.
- Opportunities for career advancement within a growing organization.
- A collaborative and inclusive company culture.
Responsibilities
- Manage and coordinate complex appointment schedules for medical providers and specialists.
- Communicate effectively with patients via phone and email to confirm, reschedule, and manage appointments.
- Update patient records and medical history accurately in the Electronic Health Record (EHR) system.
- Collaborate with front desk staff and clinical teams to ensure seamless operations and patient flow.
- Handle incoming inquiries and direct them to the appropriate departments or personnel.
- Assist in maintaining the cleanliness and organization of the reception area.
Qualifications
- High School Diploma or GED required; Associate degree in Healthcare Administration preferred.
- Previous experience in medical scheduling or customer service is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to work independently with a high degree of accuracy and attention to detail.