Job Description
Are you a highly organized individual with a knack for logistics and communication? Apex Medical Systems is currently seeking a dedicated Scheduling Coordinator to join our dynamic team in Atlanta, GA. This is a direct hire position offering a competitive salary and excellent benefits package.
In this pivotal role, you will serve as the face of our operations, ensuring seamless coordination between patients, providers, and administrative staff. We are looking for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.
Responsibilities
- Manage and coordinate complex appointment schedules for medical staff and patients using scheduling software (e.g., Epic, AthenaHealth, or Microsoft Outlook).
- Greet patients and visitors in a professional manner, ensuring a welcoming environment while collecting necessary documentation.
- Communicate effectively with insurance providers to verify coverage and obtain pre-authorization for procedures.
- Handle incoming inquiries via phone, email, and in-person, resolving issues promptly to minimize wait times.
- Maintain accurate and up-to-date records in the patient management system, ensuring data integrity and confidentiality.
- Collaborate with clinical and administrative teams to adjust schedules based on emergencies and patient needs.
Qualifications
- High school diploma or GED required; Associate’s degree in Healthcare Administration or a related field is a plus.
- Minimum of 2 years of experience in a scheduling, administrative, or customer service role within a medical or corporate setting.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with Electronic Health Records (EHR) systems.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Exceptional organizational skills with a keen attention to detail and the ability to multitask in a busy office environment.
- Ability to work flexible hours, including occasional evenings or weekends, as required by the department.