Job Description
We are seeking a detail-oriented High Paying Scheduling Coordinator to join our dynamic team in Phoenix, AZ. In this pivotal role, you will ensure seamless operations by managing complex calendars and coordinating with internal and external stakeholders to optimize our service delivery.
Why Join Apex Medical Solutions?
- Competitive salary package ($60k - $75k).
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and professional development stipends.
Role Overview:
We are looking for a proactive professional to handle patient flow and staff allocation efficiently. If you thrive in a fast-paced environment and excel at organization, we want to hear from you.
Responsibilities
- Complex Calendar Management: Oversee and manage complex appointment schedules for medical professionals, ensuring optimal time allocation and resource utilization.
- Patient Coordination: Communicate effectively with patients to confirm appointments, address inquiries, and reschedule as necessary to ensure high retention rates.
- System Updates: Maintain and update Electronic Health Records (EHR) systems with accurate scheduling information and patient demographics.
- Conflict Resolution: Proactively identify and resolve scheduling conflicts and bottlenecks to minimize downtime and maximize efficiency.
- Staff Scheduling: Coordinate shifts and availability for support staff based on daily clinic demand and forecasted patient volume.
- Reporting: Generate weekly and monthly reports regarding patient volume and scheduling trends to assist management in decision-making.
Qualifications
- Experience: Minimum of 2-3 years of verifiable experience in healthcare or administrative scheduling.
- Software Proficiency: Advanced knowledge of scheduling software (e.g., Epic, Athenahealth, Cerner) and the Microsoft Office Suite (Outlook, Excel).
- Communication: Exceptional verbal and written communication skills with a strong focus on customer service and conflict resolution.
- Organization: Strong organizational skills with the proven ability to multitask and prioritize effectively in a high-pressure environment.
- Attention to Detail: Meticulous attention to detail to ensure zero errors in appointment booking and data entry.
- Reliability: Ability to work independently and adhere to strict deadlines while maintaining a professional demeanor.