Job Description
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our dynamic team in New Orleans, Louisiana. In this pivotal role, you will serve as the primary point of contact for our clients and patients, ensuring seamless coordination of appointments, resources, and staff availability. If you thrive in a fast-paced environment and excel at managing complex calendars, we want to hear from you.
Why Work With Us?
- Competitive salary and comprehensive benefits package.
- Supportive and collaborative work culture in the heart of the French Quarter.
- Opportunities for professional growth and advancement.
Our Commitment:
We are dedicated to providing exceptional service and care. As a Scheduling Coordinator, you will play a vital role in maintaining our reputation for excellence by ensuring that every interaction is professional, efficient, and welcoming.
Responsibilities
- Coordinate and manage complex appointment schedules for medical staff, therapists, and clients with precision and attention to detail.
- Handle incoming inquiries via phone, email, and in-person, providing accurate information and resolving scheduling conflicts promptly.
- Maintain and update electronic scheduling systems and patient/client records to ensure data accuracy and confidentiality.
- Prepare daily and weekly reports, including statistics on appointments and resource utilization, for management review.
- Collaborate with other departments to ensure seamless service delivery and address any logistical challenges.
- Assist with onboarding new staff members regarding scheduling protocols and office procedures.
Qualifications
- High School Diploma or GED equivalent required; Associate’s degree in Healthcare Administration or related field is a plus.
- Previous experience in scheduling, administrative assistance, or customer service (minimum 1-2 years preferred).
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and experience with EMR/EHR software is highly desirable.
- Strong organizational skills with the ability to prioritize tasks and manage multiple calendars effectively.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment while maintaining a professional demeanor.