Job Description
Are you an organized and detail-oriented professional seeking a Direct Hire opportunity in the heart of the Valley? Apex Medical Center is currently seeking a dedicated Scheduling Coordinator to join our high-performing administrative team.
We pride ourselves on delivering exceptional patient care, and our coordinators are the backbone of our operations. In this pivotal role, you will ensure seamless communication between patients, providers, and support staff. You will manage complex calendars, resolve conflicts, and maintain accurate records in our state-of-the-art Electronic Health Record (EHR) system.
Why Join Us?
We offer a competitive compensation package, comprehensive medical benefits, and a collaborative work environment that values your contribution. If you are ready to advance your career with a stable, direct-hire position, we want to hear from you.
Responsibilities
- Manage and optimize provider and patient schedules using EHR systems (e.g., Epic, Cerner, AthenaHealth).
- Coordinate complex appointment bookings, rescheduling, and cancellations while minimizing no-shows.
- Communicate effectively with patients via phone, email, and portal to confirm appointments and provide instructions.
- Collaborate with clinical and administrative staff to ensure timely delivery of care and resource allocation.
- Maintain accurate and up-to-date patient records, demographics, and insurance information.
- Handle inbound inquiries professionally and resolve scheduling conflicts with diplomacy.
Qualifications
- High school diploma or GED required; Associate’s degree or relevant certification preferred.
- Minimum of 1-2 years of experience in a medical office or healthcare scheduling environment.
- Proficiency with Microsoft Office Suite (Excel, Outlook) and EMR software.
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced setting.
- Excellent verbal and written communication skills.
- Ability to work independently with high attention to detail.