Job Description
Join our elite cybersecurity team as a Night Shift IT Support Specialist! We're seeking tech-savvy professionals to safeguard our clients' digital infrastructure during overnight hours. Enjoy competitive pay, flexible scheduling, and comprehensive training while working remotely from the comfort of your home in Albuquerque. This role offers growth opportunities in a cutting-edge tech environment with a focus on innovation and security excellence.
Responsibilities
- Monitor and resolve critical security alerts during overnight hours
- Provide remote technical support for enterprise systems and networks
- Conduct vulnerability assessments and incident response protocols
- Document security incidents and maintain compliance logs
- Collaborate with global teams during cross-continental operations
- Implement firewall configurations and access controls
- Perform system backups and disaster recovery testing
Qualifications
- 3+ years in IT support or cybersecurity roles
- CompTIA Security+ or equivalent certification required
- Experience with SIEM tools (e.g., Splunk, QRadar)
- Proficiency in Linux/Windows server administration
- Strong problem-solving skills under pressure
- Ability to work independently during overnight shifts
- Excellent written and verbal communication skills