Job Description
Join TechSolutions Inc. as a Night Shift IT Support Specialist and enjoy the benefits of weekly pay! We're seeking dedicated professionals to provide critical technical support during evening hours. This role offers competitive compensation, flexible scheduling, and opportunities for career growth in a dynamic tech environment. Perfect for problem-solvers who thrive in overnight settings while ensuring our systems run smoothly.
Responsibilities
- Provide remote and on-site technical support during night shift hours (11 PM - 7 AM)
- Diagnose and resolve hardware, software, and network issues efficiently
- Document all support tickets and maintain accurate records in IT service management systems
- Collaborate with day-shift teams for seamless issue resolution handover
- Monitor system performance and proactively address potential vulnerabilities
- Deploy and maintain IT infrastructure components during low-traffic periods
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; Associate's degree in IT preferred
- 1+ years of technical support experience in a 24/7 environment
- Strong knowledge of Windows/macOS, networking fundamentals, and cloud services
- CompTIA A+ or equivalent certification required
- Excellent troubleshooting and customer service skills
- Ability to work independently with minimal supervision
- Available to work weekends and holidays as needed
- Valid driver's license for occasional on-site visits