Job Description
Join our dynamic team as a Night Shift IT Support Specialist in Arlington, TX! We're seeking tech-savvy professionals to provide critical support during overnight hours. Enjoy weekly paychecks and a collaborative environment focused on innovation and growth. This role offers competitive compensation, comprehensive benefits, and opportunities for career advancement.
Why Apply?
- Weekly pay for financial flexibility
- Overnight shift premium pay
- Industry-leading training programs
- Modern, tech-forward workplace culture
Responsibilities
- Provide 24/7 technical support via phone, chat, and remote access
- Troubleshoot hardware/software issues for enterprise systems
- Document incident reports and maintain accurate knowledge base
- Collaborate with global IT teams on complex system integrations
- Monitor system health and proactively address security threats
- Onboard new users during off-peak hours
Qualifications
- 2+ years in IT helpdesk or technical support role
- CompTIA A+ or equivalent certification preferred
- Proficiency in Windows/macOS/Linux environments
- Experience with ticketing systems (ServiceNow/Jira)
- Strong diagnostic and problem-solving abilities
- Ability to work independently during night shifts
- Valid Texas driver's license for occasional on-site visits