Job Description
Join our dynamic team as a Night Shift IT Support Specialist in Dallas! We provide all necessary equipment for remote and on-site work, ensuring you have everything needed to excel. This role offers competitive pay, comprehensive benefits, and growth opportunities in a cutting-edge environment.
Responsibilities
- Provide 24/7 technical support for hardware, software, and network systems
- Monitor and resolve critical system issues during night shifts
- Deploy and configure company-provided equipment (laptops, peripherals)
- Document incidents, solutions, and asset inventory
- Collaborate with day-shift teams for seamless handovers
- Conduct preventative maintenance on IT infrastructure
Qualifications
- Minimum 2 years in IT support or related field
- Experience with Windows/macOS and enterprise networks
- CompTIA A+ or equivalent certification preferred
- Strong troubleshooting and communication skills
- Ability to work independently during night hours
- Valid driver's license for occasional on-site visits