Job Description
Launch Your Career in IT with Paid Training! TechGuard Solutions is seeking dedicated Night Shift Support Specialists in Bakersfield, CA. No experience required – we provide comprehensive paid training to transform motivated candidates into IT professionals. Enjoy competitive pay, career advancement opportunities, and a supportive team environment while serving essential clients during critical overnight hours.
Why Join Us?
- Complete paid training program covering network security, system administration, and troubleshooting
- Day-one benefits package including health insurance and 401(k)
- Clear career path to senior IT roles with salary increases
- 24/7 operations room with cutting-edge technology
- Collaborative team culture with mentorship opportunities
Responsibilities
- Provide remote technical support for enterprise clients during overnight shifts
- Diagnose and resolve hardware/software issues via ticketing systems
- Monitor network security systems and respond to alerts
- Document incident reports and resolution procedures
- Collaborate with day-shift teams for seamless handovers
- Participate in monthly training sessions to maintain technical proficiency
- Escalate complex issues to senior engineers with detailed documentation
Qualifications
- High school diploma or equivalent required (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and logical thinking
- Excellent written communication for technical documentation
- Ability to work independently during overnight hours
- Flexible schedule availability (12-hour shifts, 3-4 days/week)
- Pass background check and drug screening
- Willingness to earn industry certifications during employment