Job Description
Join our dynamic IT support team and enjoy weekly pay while working during the night shift! TechSolutions Inc. is seeking a dedicated Night Shift IT Support Specialist to provide critical technical assistance to our clients in Fort Worth. This role offers immediate compensation every week and the opportunity to work in a fast-paced environment supporting cutting-edge technology. You'll be the backbone of our after-hours operations, ensuring seamless system functionality and exceptional user experiences. If you're a problem-solver who thrives in nighttime settings and values financial stability, this position is your perfect match!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Monitor system performance and resolve escalations during night shift hours
- Document all support tickets and maintain accurate incident records
- Collaborate with day shift teams for seamless cross-functional support
- Deploy system patches and updates during low-traffic periods
- Train end-users on best practices and troubleshooting techniques
- Ensure compliance with security protocols and data protection standards
Qualifications
- High school diploma or equivalent; Associate's degree in IT preferred
- 2+ years of experience in technical support or helpdesk roles
- CompTIA A+ certification or equivalent technical certification
- Proficiency with Windows OS, Active Directory, and cloud platforms
- Strong problem-solving skills with ability to work independently
- Excellent communication skills for both technical and non-technical audiences
- Ability to work flexible hours including nights, weekends, and holidays
- Valid driver's license for occasional on-site visits