Job Description
Join our elite night shift team and earn a $5,000 sign-on bonus for exceptional talent! Nevada Tech Solutions is seeking dedicated Night Shift IT Support Specialists to maintain our 24/7 operations. This premium opportunity offers competitive pay, career advancement, and a supportive environment for tech professionals who thrive in after-hours environments. Work with cutting-edge technology while ensuring seamless system performance for our global client base.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network infrastructure during night shift hours
- Monitor and respond to critical system alerts, ensuring minimal downtime
- Troubleshoot complex IT issues across Windows, macOS, and Linux environments
- Execute scheduled system maintenance and security updates during off-peak hours
- Document all ticket resolutions and knowledge base contributions
- Collaborate with cross-functional teams for incident management and root cause analysis
- Maintain compliance with IT security protocols and data protection standards
Qualifications
- 2+ years of technical support experience with night shift or after-hours exposure
- CompTIA A+ or Network+ certification required
- Expertise in Active Directory, VPN configurations, and cloud platforms (AWS/Azure)
- Exceptional problem-solving skills with ability to work autonomously
- Strong communication skills for both technical and non-technical stakeholders
- Availability to work 11 PM - 7 AM, Monday through Friday
- Experience with ticketing systems (ServiceNow/Jira) and monitoring tools