Job Description
Launch your tech career with our comprehensive paid training program! TechGuard Solutions is seeking motivated Night Shift IT Support Specialists in Irvine, CA. No prior experience required – we provide all necessary training to build your expertise in network troubleshooting, system administration, and client support. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Night shift premium included. Join our growing team and transform your future in technology today!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Monitor and maintain network infrastructure during night hours
- Document incident reports and resolution procedures
- Collaborate with cross-functional teams for complex troubleshooting
- Execute system patches and security updates during off-peak hours
- Deliver exceptional customer service via phone, chat, and email
- Participate in ongoing training to enhance technical skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Willingness to work night shift (10 PM - 6 AM)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to lift 25 lbs for equipment handling
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening
- Desire to grow in IT infrastructure support